How do the team know what goes where?
Our team use their training, logic, and experience to decide the best place for things to go. You are welcome to tell them exactly where you would like items to be placed, however many of our clients are happy to leave it to their House to Home team – it is always your choice.
Do I need to be there while the ladies are packing or unpacking my belongings?
You do not need to be there while the ladies are packing your belongings. Our team will ensure they know what you do not want packed, and what you want packed as a priority.
With an unpack, it’s very helpful if you are there at the beginning of the job, so that you can show our staff what your priority areas are and how you would like their belongings to be put away in their new home. Likewise at the end of the job it is very helpful if you are there so that our team can show you how they have unpacked your belongings, so that if there is anything at all that you want changed, they can do it for you. However we understand that in some instances it is not possible for the client to be in the home while we are unpacking, and in this instance our team will use their expertise and experience, and any direction you have given them, to put things away.
What happens to all the packing materials at the end of the move?
Our Specialist Packing team will flatten boxes and collect paper while they unpack your belongings so that your removalist can take them away with them. If they have already left your house, then the team will organise with you a convenient place for them to store the boxes until your removalist returns to collect them.